Introduction

Welcome to Afrodita White Goods (“we,” “our,” “Afrodita”). By using our website, subscribing to our protection plans (“Plans & Pricing”), or purchasing items from our Parts Store, you agree to these Terms and Policies (“Terms”). If you do not agree, please do not use our website or services.

Services and subscriptions

  • Protection Plans: We offer different monthly plans (“Starter,” “Essential,” “Premium”) that cover certain household appliances.

  • By subscribing, you authorize the monthly charge for the plan you select.

  • You may cancel your subscription at any time, but you remain responsible for charges already incurred or for any minimum period if applicable.

  • Some services (such as appliance certification, annual maintenance, etc.) may require a scheduled service appointment.

Certification, inspections and repairs

  • Before starting your protection plan, an appliance certification may be required to confirm that the appliance is in proper condition. If the appliance does not pass certification, coverage may not apply until issues are resolved.

  • If an appliance cannot be repaired, we may offer a replacement when this is included in your plan.

Billing and payments

  • Payments are processed automatically according to your plan’s frequency (monthly).

  • Your payment details are stored securely in compliance with financial data protection standards.

  • You are responsible for keeping your payment information up to date. If a payment fails, you will be notified, and service may be suspended until resolved.

Parts store

  • Spare parts are subject to availability.

  • Shipping charges may apply.

  • Returns policy: [Define your return window, e.g., within 30 days, unused, in original packaging].

  • Limited warranty applies to manufacturing defects, provided items are used according to instructions.

Cancellations and refunds

  • You may cancel your subscription at any time. Refunds for “unused days” of the current billing cycle depend on our internal policy.

  • Cancellations do not remove obligations for services already provided.

  • For product returns (Parts Store), items must be unused, undamaged, and returned with original packaging.

Acceptable use of website

  • You agree not to use the website for illegal, fraudulent, or harmful purposes.

  • Attempting to interfere with site operations, access restricted areas, or breach security is prohibited.

Intellectual property

  • All Afrodita White Goods content (text, images, logos, trademarks, etc.) is protected by intellectual property laws.

  • You may not reproduce, distribute, or use materials without prior written consent.

Limitation of liability

  • Afrodita is not liable for indirect, incidental, or consequential damages arising from the use of our website, services, or products, except where prohibited by law.

  • We do not guarantee the website will always be error-free or uninterrupted.

Changes to terms

  • We reserve the right to update these Terms at any time.

  • If significant changes are made, we will notify users through the website or email with reasonable notice.

  • Continued use of our services after changes means you accept the updated Terms.

Governing law and jurisdiction

  • These Terms are governed by the laws of the state where Afrodita White Goods is headquartered (please confirm your company’s state, e.g., Illinois, Florida, etc.).

  • Any disputes will be handled by the state or federal courts located in that jurisdiction.